Cristian Mandu


Cristian Mandu is a former professional violinist, actual AIRBUS A320 airline training captain, actively involved in research and development of airline training programs in the field of human factors.

He studies ‘Human Factors and System Safety’ in a master program at Lund University in Sweden, focusing on organizational Just Culture and Resilience Engineering. Working with over 50 nationalities in a high risk domain, he is convinced that the best way to deal with differences is to focus on commonalities, and that the model of human factors airline training can be easily transposed to any other domain of activity where effective team work means efficient business and/or high safety standards.

He lives in Switzerland and works at his 11.000m ‘office’ all over Europe and beyond.

My Sessions

Managing crisis situations in multi-cultural environments

Room 8

09:00 Introduction Presentations, House rules, course structure ZOOM exercise – icebreaker 10:00 Safety, Human error, Startle effect, CREW concept, Procedures and violations, ETTO INFO PROCESSING (How the brain works), CRM dilemma, Startle effect Human error – types of errors Icebreaker debriefing Violations, ‘Common Sense’ and Efficiency-Thoroughness Trade-off (ETTO) 11:00 Measuring multi-culturalism Place yourself on the […]

Full Day Tutorial Leadership