Rachel Kibler

Rachel is a self-proclaimed Discoverer of the Broken, finding ways software can be improved for everyone. She has tested software for nine years, with a background in math, music, and law. Her software testing experience has included everything from mainframe to blockchain. She lives in Utah, USA, where she sings regularly and work for 1-800 Contacts (we sell contact lenses and glasses).


My Sessions

[Tutorial] Real Life Is Not an Edge Case

You’ve heard the keynote, now try out some of the techniques to enhance usability! We need to consider the unexpected user journey. We’ll build personas and put them under stress, we’ll argue a bit, and we’ll try out a pre-mortem, among many other exercises. We’ll explore usability through the lenses of accessibility and stress. We’ll […]


[Keynote] Real Life Is Not an Edge Case

Our testing typically separates user interactions into “”happy paths”” and “”negative paths,”” following standard use cases to discover flaws. But we can go beyond mere personas or paths and delve into stress cases – situations that reflect life’s unpredictable nature, where the so-called “”edge cases”” are the norm. These are the moments when digital experiences […]